Aaack! I'm a bit traumatized by taking my car in for a look see. They ran a diagnostic and came up with 12 things they wanted to do for a total of $2,928.96.
The interaction with service people is automated. I received a boiler plate text from"Service Advisor" Blaine, telling me to click on a link to get the estimate. I did. Holy cow! As my eyes were rolling towards the back of my head, I was supposed to click on what I wanted done.
My husband said to check the two cheapest things, replacing a couple of filters, because If I paid more that $89 for repairs they wouldn't charged me the $89 for the diagnostic. Fast thinking, Tom! We could then get a second opinion on the rest.
When we went there, I was finally able to speak to Blaine. He was super nice, smarmy almost, and obviously feeling guilty. He admitted nothing on that list was critical. What the heck?
We are taking the car in elsewhere (with no advance information about the first estimate) on Friday. Stay tuned.